Privacy Notice

At postcuratorhub, we are committed to protecting and respecting your privacy. This Privacy Policy explains how postcuratorhub collects, uses, processes, and safeguards your personal data when you visit our website (www.postcuratorhub.com) or engage our bespoke digital design services, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR).

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1. Important Information and Who We Are

postcuratorhub is the data controller responsible for your personal data collected through this website and during the provision of our custom visual design services.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@postcuratorhub.com

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2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: Includes first name, last name, business name, or title provided when submitting design briefs or forms.
Contact Data: Includes email address and optional phone number.
Transaction Data: Includes details about design deposit payments, customized design package reservations, and project specifications.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform used to access this website.
Usage Data: Includes information about how you use our website, services, and digital design intake forms.
Communications Data: Includes your preferences in receiving communications from us and your communication history with our support team.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

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3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

Direct Interactions: You may give us your Identity, Contact, and Project Data by filling in forms on our website, submitting customized design requirement forms after placing a design deposit, or by corresponding with us by email.
Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar server logs.

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4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Service Contract: Where we need to process your custom design deposit reservation, complete your design brief requirements, and deliver your customized digital design assets.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., maintaining system security, improving website performance, and managing client inquiries).
Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation in the UK or the European Union.

Purposes for Which We Use Your Personal Data:

To register you as a new client and manage your design project reservation.
To communicate regarding your custom design briefs, project milestones, and final digital asset delivery.
To administer and protect our website and operations (including troubleshooting, data analysis, system maintenance, and reporting).
To comply with statutory tax, accounting, and legal requirements.

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5. Disclosures of Your Personal Data

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell, rent, or trade your personal data. We may share your personal data with trusted third-party service providers solely for essential operational purposes, including:

Professional IT and Technical Service Providers: Entities providing website hosting, cloud data storage, and technical infrastructure maintenance.
Professional Advisers: Including lawyers, bankers, auditors, and insurers providing legal, banking, accounting, or compliance services.
Regulatory Authorities: Government, law enforcement, or regulatory bodies where required by applicable laws in the UK or European Union.

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6. International Transfers

As we operate in the United Kingdom and serve clients across Europe, your personal data may be processed within the UK and the European Economic Area (EEA). If personal data is transferred outside the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Transferring data to countries deemed to provide an adequate level of protection for personal data by the UK Government or European Commission.
Utilizing standard contractual clauses or legally approved mechanisms ensuring robust data protection standards.

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7. Data Security

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to personnel and contractors who have a business need-to-know basis and are subject to strict confidentiality duties.

Please note that no method of transmission over the Internet or electronic storage can be rendered 100% immune to potential risks. We maintain diligent safeguards designed to minimize security risks and protect your personal information in accordance with applicable legal standards.

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8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, tax, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

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9. Your Legal Rights

Under the UK GDPR and EU GDPR, you have rights in relation to your personal data, including the right to:

Request Access: Receive a copy of the personal data we hold about you.
Request Correction: Request correction of any incomplete or inaccurate data we hold about you.
Request Erasure: Ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest.
Request Restriction of Processing: Ask us to suspend the processing of your personal data under certain conditions.
Request Transfer: Request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.
Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at support@postcuratorhub.com.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, or your local European Data Protection Authority. We would, however, appreciate the chance to address your concerns directly before you approach a supervisory authority.

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10. Third-Party Links

This website may include links to third-party websites or services. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

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11. Changes to This Privacy Policy

We review and update this Privacy Policy regularly to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted directly on this page with an updated “Last Updated” date.

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12. Contact Details

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

* Email: support@postcuratorhub.com